Privacy Policy
Last updated: December 2024
1. Introduction
HOUSE OF MY LTD ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Data Controller: HOUSE OF MY LTD
Company Number: 16817031
Registered Office: 124-128 City Road, London, England, EC1V 2NX
Contact: hello@houseofmy.com
2. Information We Collect
We may collect and process the following personal data:
- Contact Information: Name, email address, phone number when you contact us or submit forms
- Technical Data: IP address, browser type, device information, cookies and similar technologies
- Usage Data: Information about how you use our website and services
- Transaction Data: Details of purchases and orders through our brand websites
3. Legal Basis for Processing
We process your personal data based on:
- Consent: Where you have given clear consent for specific purposes
- Contract: Where processing is necessary for a contract with you
- Legal Obligation: Where we must comply with legal requirements
- Legitimate Interests: For our business operations, provided your rights are not overridden
4. How We Use Your Information
- To provide and improve our services
- To process orders and transactions
- To respond to your enquiries
- To send marketing communications (with your consent)
- To comply with legal obligations
5. Your Rights
Under the UK GDPR, you have the right to:
- Access your personal data
- Rectify inaccurate data
- Erase your data ("right to be forgotten")
- Restrict processing
- Data portability
- Object to processing
- Withdraw consent at any time
To exercise these rights, contact us at hello@houseofmy.com
6. Data Retention
We retain personal data only for as long as necessary for the purposes set out in this policy, or as required by law.
7. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.
8. Third-Party Sharing
We may share your data with:
- Service providers who assist our operations
- Payment processors for transactions
- Legal authorities when required by law
9. Cookies
Our website uses cookies to improve your experience. You can manage cookie preferences through your browser settings.
10. Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.
11. Complaints
If you have concerns about how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk
12. Contact Us
For any questions about this Privacy Policy or our data practices:
Email: hello@houseofmy.com
Address: 124-128 City Road, London, England, EC1V 2NX